Information We Collect
We may collect various types of personal information from you, including but not limited to:
1. Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping address, billing address, and phone number.
2. Payment Information: To process payments, we collect payment card information, including credit or debit card numbers, cardholder names, expiration dates, and security codes. Please note that we do not store payment card information after the transaction is complete.
3. Communication Information: If you contact us through email, phone, or other communication channels, we may collect and store the content of your communication as well as your contact information.
4. Usage Information: We collect information about how you interact with our website and services, including your IP address, device type, browser information, and browsing behavior.
How We Use Your Information
We may use your personal information for various purposes, including but not limited to:
1. Processing Orders: We use your personal information to process and fulfill your orders, including shipping products to your provided address and sending order confirmations.
2. Providing Customer Support: We use your information to respond to your inquiries, provide customer support, and resolve issues related to your orders or account.
3. Personalization: We may use your information to personalize your shopping experience, recommend products, and show you relevant content and advertisements.
4. Marketing and Promotions: With your consent, we may send you marketing communications, promotions, and newsletters. You can opt out of receiving these communications at any time.
5. Legal Compliance: We may use your information to comply with legal obligations, such as tax collection and fraud prevention.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
1. Service Providers: We may share your information with third-party service providers who assist us with various functions, such as payment processing, shipping, and marketing.
2. Legal Requirements: We may disclose your information if required by law or in response to a subpoena, court order, or other legal request.
3. Business Transfers: If Mydivoom is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Consent: We may share your information with third parties when you give us your explicit consent to do so.
Your Rights and Choices
You have certain rights and choices regarding your personal information:
1. Access and Correction: You can access and update your personal information by logging into your Mydivoom account.
2. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us.
3. Cookies: You can manage your cookie preferences by adjusting your browser settings or using the cookie preferences tool on our website.
4. Do Not Track: Our website does not respond to "Do Not Track" signals. You can adjust your browser settings to disable tracking.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.